SleekFlow Product Requests

At the moment, we’re only able to search keywords across all conversations, but not within a specific contact or conversation thread. Suggested functionality: A search bar within each conversation/contact view Ability to highlight and jump between keyword matches Optional filters (e.g. date, sender) This would significantly improve productivity for teams handling high message volumes. Thanks!

Save message drafts in the inbox so teams can prepare responses in advance and send them when ready, without losing work in progress.

Introduce professional voice support to your omnichannel strategy, allowing agents to handle phone calls directly within the platform.