SleekFlow Product Requests

At the moment, we’re only able to search keywords across all conversations, but not within a specific contact or conversation thread. Suggested functionality: A search bar within each conversation/contact view Ability to highlight and jump between keyword matches Optional filters (e.g. date, sender) This would significantly improve productivity for teams handling high message volumes. Thanks!

Users will be able to create, manage, and track support tickets directly within the mobile app. This feature provides a centralized place to report issues and monitor resolution status, making support more accessible for teams on the go.

Users can manage and switch between multiple distinct workspaces using a single account. This allows the user to organize different projects or business units efficiently while maintaining a streamlined login experience.

This feature provides a simplified setup process for the AI assistant, enabling users to build their own internal co-pilot agent. By streamlining the configuration, users can quickly create a customized digital assistant tailored to their specific workflows and needs.

This feature allows the user to configure an agent to automatically reach out and re-engage customers who have stopped responding during a conversation. This helps the user maintain communication flow and ensures that customer inquiries are followed through to completion without manual intervention.

The AI Shopping Assistant allows users to provide a seamless end-to-end purchasing experience directly within the chat widget. By mimicking an in-store shopping experience, users can help their customers complete entire transactions without ever leaving the conversation, significantly streamlining the path to purchase.

Users can utilize AI agents to manage post-sales inquiries, such as retrieving order details and processing refunds or returns. This feature streamlines the support process by allowing the user to handle common customer requests automatically and efficiently.

This feature provides an internal co-pilot agent designed to assist users by answering questions based on uploaded knowledge base materials. Users benefit from immediate, automated support and easy access to relevant information, helping them find answers and complete tasks more efficiently.

This feature provides users with insight into the reasoning behind AI-generated messages to help them understand why a specific response was produced. Although sent messages cannot be modified, users can provide feedback to adjust the agent's instructions or knowledge base, ensuring the agent learns from these inputs to improve future performance and prevent similar responses from recurring.

This feature enables AI agents to proactively reach out to potential contacts and craft personalized messages. Users benefit from automated engagement that feels tailored to each recipient, allowing for more efficient and effective communication at scale.