SleekFlow Product Requests

Correct a source or article directly in AgentFlow, and only the section you changed is updated. When a test reply looks wrong, jump straight to the passage it came from. Keeping your knowledge base up to date no longer means exporting, deleting and uploading again.

This feature enables an AI agent to access and display available meeting times directly to customers. Users benefit from a streamlined scheduling process where customers can view real-time availability and select a slot that works best for them without manual intervention.

See how many carts and checkout links your AI agent sent, which became orders, and the revenue behind them, each matched to its conversation.

Find every conversation the AI agent handled, including after it hands over to your team, and see in the conversation whether the checkout link it sent was paid.

Tell Co-Pilot you sell on Shopify and it connects your store if it isn't connected yet, turns on the actions your agent needs and builds the procedure from your store's setup. Test the agent with your real products before it goes live.

When setting up an AI agent, see which integrations it uses, whether each one is connected and which actions it runs. If an integration the agent needs isn’t connected yet, connect it from agent setup or ask Co-Pilot to do it, without leaving the setup.

Currently, Carousel Templates can be selected and sent from the Inbox on the web version, but they are not available for selection in the SleekFlow mobile app. The mobile app can display Carousel Templates that were sent from the web version, but users cannot send them directly from mobile. Please add support for selecting and sending approved Carousel Templates from the Inbox in the SleekFlow mobile app. This would allow teams who manage customer conversations on mobile to use the same approved template options available on the web version.

When a test reply is wrong, flag it and let Co-Pilot propose the fix. Review or undo what Co-Pilot changed, test again, and move on to going live once your tests pass.

Currently, when a user opens a new contact with no previous conversation history, the messaging box shows: “Ended. The 24-hour conversation window has closed. Send a template message and wait for the customer’s reply.” This message can be confusing because the 24-hour customer service window was never opened for a new contact. Request to show a separate banner for contacts with no previous inbound message or conversation history. For example: “New contact. The 24-hour conversation window has not opened. Send a template message and wait for the customer’s reply.” This would help users clearly distinguish between a previously opened conversation window that has ended and a new contact who has not yet initiated a conversation.

Currently, management and admins have to manually log in and download CSVs to get daily reporting. It would save a significant amount of time if we could configure automated, daily exports of conversation and sales analytics to be sent directly to designated email addresses on a scheduled basis.