SleekFlow Product Requests

Users can track messages that were read but did not receive a response, helping identify missed follow-ups and response gaps.

Users can monitor whether response time targets are being met, helping managers track service level performance more effectively.

This feature allows users to include contact details when exporting campaign analytics reports. This enables the user to easily identify and perform follow-up actions with specific contacts directly from the exported file.

Users can group analytics data by quarter in addition to day, week, or month for broader trend analysis.

Users can compare more than five campaigns at once, making it easier to analyze performance across a larger number of broadcasts.

Users can apply label-based filters in campaign analytics to review broadcast performance for specific segments more easily.

Users can analyze conversion data over a longer date range and benefit from a more user-friendly analytics experience.

A live dashboard that shows real-time operational metrics, such as open/closed, assigned/unassigned conversations so managers can monitor team activity and performance as work happens.

The Proactive Insights Dashboard allows users to access automated updates and data trends directly within their workspace. This feature provides the user with immediate visibility into key performance indicators, reducing the need for manual data collection, querying or dashbaord setup and streamlining their decision-making process.