SleekFlow Product Requests

This feature provides a simplified setup process for the AI assistant, enabling users to build their own internal co-pilot agent. By streamlining the configuration, users can quickly create a customized digital assistant tailored to their specific workflows and needs.

This feature provides an internal co-pilot agent designed to assist users by answering questions based on uploaded knowledge base materials. Users benefit from immediate, automated support and easy access to relevant information, helping them find answers and complete tasks more efficiently.

A built-in evaluation system that lets you set quality standards for your AI agents and continuously monitor performance against those benchmarks. Detect regressions, track improvements over time, and replace manual spot-checking with structured, ongoing quality measurement.

Empower your team to actively improve the AI by saving ideal response examples and specifying the learning goal — whether it's tone, scenario handling, or factual accuracy. Approved examples are stored in a dedicated library that shapes how the AI communicates, with full admin oversight.

A single, centralized hub where admins can view, manage, and monitor everything related to their AI agents — including knowledge bases, integrations, and settings. Reduce the friction of managing multiple agents, all from one place.

AI agents can now handle email as a fully supported channel. Agents understand email context, compose properly formatted replies with subject lines and structured content, and adapt their tone and length for email conversations — treating them differently from real-time chat.

Test your AI agent's complete behaviour before going live — including all configuration, actions — so test results accurately reflect how your agent will perform in real conversations. Go beyond knowledge-only testing to validate the full experience.

The system automatically reviews conversations where the AI underperformed, groups similar issues together, and suggests specific fixes for your approval. Continuously optimize your AI agent at scale without manually reviewing every conversation.

A redesigned performance dashboard that goes beyond operational numbers to show the real business impact of your AI agents — including outcomes achieved, conversation volume handled by AI, and the number of contacts actively engaged. See the tangible value your agents deliver at a glance.

Connect Salesforce directly to your AI agents so they can query, create, and update records in Salesforce during live conversations — no external tools or middleware needed. Your agents can access customer data, update opportunities, and manage records in real time as they chat with customers.