Hand a conversation back to the AI agent after stepping in
planned in roadmap
C
Charlotte Lui
Once a team member replies and the AI agent steps out, there is currently no way to give the conversation back. This lets you put the contact back with the AI agent so it picks up again from the next message, which is useful when you jump in to answer one question and want the AI to carry on from there.
C
Charlotte Lui
updated the status to
planned in roadmap