Filter MAC usage by custom date range in Subscription Usage | Voters

Filter MAC usage by custom date range in Subscription Usage

Norhan Eid from SleekFlow

I would like to be able to view my MAC usage for a specific date range directly within Subscription Usage.

It would be helpful to:

Filter MAC usage by a custom date range.
View usage broken down by month.
Review historical MAC usage to better understand consumption over time.

This would make it easier to monitor MAC usage, track trends, and manage usage against my subscription without needing to contact the Customer Success team.

August 17, 2026

Derrick Tan from SleekFlow'

Currently MAC usage only shows as one total number on PowerFlow, with no breakdown by channel.
Suggestion: add a "Details" link next to the MAC usage number. Clicking it opens a separate view showing MAC usage split by each channel (WhatsApp, Email, and others), rather than adding all the numbers directly to the main usage screen. This keeps the main interface clean while still giving visibility into what's driving the total.
Why it matters: customers and CS can see exactly which channel is driving MAC usage without cluttering the main billing/usage screen, and it also gives visibility into whether Email's inbound-only counting (in development, targeted for Sprint 90) is behaving as expected once it ships.
If currently can't provide it because "one contact in multiple channels are treated as one unique count" We can properly put as messaging channel for the unique count and email as the MAC calculation is different from it.

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