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Norhan Eid from SleekFlow
Customers using SleekFlow for advanced reporting and need programmatic access to journey progression and funnel performance data.
Currently:
  • Contact Properties are available via API.
  • Labels are available via API.
  • Conversation Analytics are partially available via API.
However:
  • Conversion Analytics are not available via API.
  • Lifecycle Stages are not available via API.
This creates a gap for customers who want to build external reporting dashboards, perform deeper analysis, or combine SleekFlow data with CRM.
Requested Enhancement:
  1. Conversion Analytics API:
Expose conversion event data through the Public API, including:
  • Conversion event types
  • Event timestamps
  • Event counts
  • Funnel progression data
  • Contact-level conversion event history (where applicable)
Example use cases:
  • External funnel reporting.
  • Journey drop-off analysis.
  • AI/chatbot performance reporting.
  • Cross-platform attribution analysis.
  1. Lifecycle Stages API:
Expose Lifecycle Stage data through the Public API, including:
  • Current lifecycle stage.
  • Lifecycle stage history.
  • Lifecycle stage transition timestamps.
  • Ability to filter/query contacts by lifecycle stage.
Example use cases:
  • Customer journey reporting.
  • Lead management dashboards.
  • Dormancy and re-engagement analysis.
  • CRM synchronization.
Business Impact:
Customers increasingly use external tools and internal reporting platforms. While labels can be used as a workaround, native API access to Conversion Analytics and Lifecycle Stages would provide a much cleaner and more scalable reporting architecture.