Currently, a low-credit banner is shown in the platform when the WhatsApp credit balance falls below USD 20. However, users may not notice the banner if they are not actively logged in to the platform.

Please consider adding an email notification when the WhatsApp credit balance falls below the low-balance threshold. The email could remind users to top up their balance or check their auto top-up settings before message delivery is affected.

This would help teams monitor their credit balance proactively and reduce the risk of broadcasts or other WhatsApp messages being interrupted due to insufficient credit.