R
Roberto Chen
Feature request:
Provide an option to disconnect a customer's CoEx connection directly from the SleekFlow platform.
Current situation:
  • Some customers connect their WhatsApp number through Coex and later stop paying for the Coex service. However, the connection remains active, allowing the customer to continue using a reliable connection without an active payment.
Expected functionality:
  • Add a "Disconnect CoEx" option directly in the platform.
  • Allow authorized users/admins to disconnect the CoEx connection from the customer account.
  • Ensure the number is no longer connected through CoEx once the action is completed.
Use case:
  • This would give SleekFlow better control over CoEx-connected accounts and prevent customers from maintaining an active connection after discontinuing payment for the service.