AI Conversation Summary Node | Voters

AI Conversation Summary Node

Naomi Cheung

Users can add an AI summary step in a workflow to automatically generate a summary of a conversation, helping save time and improve handover or review.

March 12, 2026

Roberto Chen

We used to have this feature in the old Flowbuilder. Could we add it to the Advanced Flowbuilder?

It would allow conversation summaries to be generated within the flow, as customers often want to send this information to their CRM.