Add Typing Indicator Configuration for "Send Triggered Message" Webhook Payload
planned in roadmap
J
Jabir Jamil
Suggested Improvement:
We would like to request the ability to toggle a typing indicator (enabled/disabled) as part of the configuration parameters when utilizing the "Send triggered message webhook payload" action.
Reason / Impact:
We currently route incoming messages to our own LLM hosted in n8n to generate automated, intelligent responses. Because LLM generation takes a few seconds, there is a brief delay before the message is sent back to the customer.
Allowing us to enable a typing indicator via the webhook payload during this processing window would significantly improve the user experience. It lets customers know that the system is actively engaging with them and preparing a response, preventing them from sending duplicate messages or abandoning the chat due to perceived inactivity.
Coco Leung
updated the status to
planned in roadmap
Coco Leung
updated the status to
in backlog