new
Flow Builder
Ticketing
Trigger a workflow the moment a ticket is created
The new
Ticket Created
trigger in Flow Builder starts a workflow the instant a ticket is created in SleekFlow, with the full ticket payload available as variables in every downstream node — including Webhook and API request nodes.Available variables include:
- Ticket details— ID, subject, description, type, status, and priority
- Requester info— name, email, and phone number
- Ready for any node— call variables in messages, conditions, webhooks, or API requests with no extra setup
For example, an insurance team can auto-send a high-priority ticket's ID, subject, and requester details to an external case management system the moment it's logged — no manual copy-paste, no delay.