Until now, uploading source files to your AI Agent was a black box. You couldn’t see how documents were processed, what your Agent pulled from them, or where to fix issues when something felt off.
The new wiki-style Knowledge Base changes that. Uploaded sources are now transformed into
structured, traceable articles
you can review, edit, and assign — giving you full visibility into the knowledge powering every conversation.
Here's what you can do:
  • Assign a source file in the Agent Creation step and instantly see the articles it generates
  • Open the Global Knowledge Base to view every source uploaded across all agents
  • Review any article’s full version history to see how it changed over time
  • Suggest edits through a human-in-the-loop workflow so changes are reviewed before publishing
  • Trace any AI-generated answer back to its source via inline citations in the full-pane reading view
The result: your team can resolve knowledge conflicts with confidence, and keep your Agent's context accurate over time.