Cards used to snap back to a default order after every move, accidental drags could quietly bump contacts to the wrong stage, and unclear column names made pipelines harder to read at a glance.
kanban
The
Contact Kanban Board
now gives you more control:
  • Custom card ordering
    — drop cards exactly where you want them within a column, and the order sticks.
  • 5-second undo
    — reverse an accidental move before it changes anything else.
  • Clearer lifecycle stage names
    — each column is easier to scan at a glance.
AI Lifecycle Auto-Routing
is also smarter: it can now move contacts both forward
and
backward across stages based on their latest intent, and holds back when signals are unclear instead of guessing.