With the new
Custom API Integration
in AgentFlow, you can connect external systems through a split-screen AI copilot that walks you through setup in plain language. Upload your API documentation in JSON or Swagger format, and the copilot reads it, interprets the setup details, and maps everything automatically — no manual field-by-field work required.
Once connected, you can:
- Configure authentication using a bearer token or an API key
- Generate human-readable slash commands to use inside your AI Agent Playbooks
- Monitor every active connection from a central dashboard with health statuses and version tracking
A practical example: a retail brand can connect its order system so the Agent looks up real-time order status when a customer asks "where's my package?" — pulling the answer directly from the source instead of handing off to a human agent.
The result: your Agent does more on its own, your team builds richer automations without engineering bottlenecks, and you unlock use cases that used to be off the table.