improved
AgentFlow
🖼️ AI agents can now read text in images
Your AI agent can now
read text from customer-uploaded images
, like receipts, labels, screenshots of FB/IG ad campaigns, and respond intelligently based on what's in them.
No more asking customers to retype information or waiting for a human to step in and interpret the context. AI picks up the thread and keeps the conversation moving, naturally.
- Less back-and-forth: AI extracts context directly from images, so customers don't need to explain what they've already shared.
- Fewer human handovers: Handle more image-based queries automatically, freeing up human agent time.
- Smoother conversations: Keep momentum even when customers share screenshots, order details, or text-heavy visuals.